Commercial Rooftop Unit Service in Salt Lake County
Rooftop packaged units (RTUs) are the workhorses of light commercial HVAC. Walk past any strip mall, office building, restaurant, or retail establishment in Salt Lake County and you’ll see them — squat metal cabinets on the roof, working through Salt Lake’s temperature extremes year after year, often for 15–20 years before finally needing replacement. They’re the most common commercial HVAC configuration because they’re efficient to install (one piece of equipment containing everything needed for cooling, heating, and ventilation), they keep mechanical equipment out of valuable interior space, and they’re broadly available across major manufacturer lines with established service networks.
The trade-off for these advantages is that rooftop service is genuinely different from ground-level service work. Technicians work on roofs in all weather conditions. Equipment access requires roof ladders, hatch coordination, or roof access through occupied tenant spaces. Equipment replacement requires crane scheduling, curb compatibility verification (the structural opening in the roof where the RTU sits), and coordination with roofing contractors when curb work affects the roof membrane. Salt Lake’s weather extremes — winter inversion conditions, summer heat, occasional severe storms — affect both equipment service life and the conditions technicians work in. Quality RTU service requires expertise specific to this equipment type and the operational realities of rooftop work.
Below is what RTU service covers, common RTU configurations and what their service requirements look like, what replacement projects involve, and how we approach the operational considerations specific to rooftop commercial HVAC.
RTU Equipment and Capacity Ranges
Light Commercial RTUs (3–10 Tons)
The most common RTU range in Salt Lake County’s light commercial market. Single-zone equipment serving spaces from approximately 1,500 to 5,000 square feet depending on occupancy and loads. Common in:
- Restaurants under approximately 4,000 square feet
- Standalone retail and shopping center tenant spaces
- Small office buildings and single-tenant office properties
- Medical and dental offices
- Small mixed-use commercial buildings
Single-zone RTU pricing for replacement typically $8,500–$32,000 installed depending on capacity, equipment tier, and installation complexity.
Mid-Range Commercial RTUs (10–20 Tons)
Larger single-zone or multi-zone RTUs serving spaces from approximately 5,000 to 12,000 square feet. Common in:
- Larger restaurants and food service operations
- Larger retail stores and big-box tenants
- Multi-story office buildings
- Medical office buildings with multiple tenants
- Light industrial facilities and warehouses
Mid-range RTU pricing for replacement typically $18,000–$45,000 installed.
Large Commercial RTUs (20–30+ Tons)
High-capacity RTUs serving larger spaces, often as part of multi-unit installations covering 10,000+ square foot buildings. Common in:
- Large retail and big-box stores
- Office buildings over 15,000 square feet
- Manufacturing and industrial facilities
- Schools and educational facilities
- Religious and community buildings with large meeting spaces
Large RTU pricing for replacement typically $30,000–$70,000+ per unit installed.
Specialty RTU Configurations
Several specialty configurations serve specific applications:
- High-efficiency RTUs with two-stage or variable-capacity compressors, modulating gas valves, and ECM blowers — premium tier with higher efficiency ratings and better part-load performance
- Heat pump RTUs for all-electric installations or applications where heat pump operating costs are favorable
- Gas/electric RTUs with gas heating and electric cooling — the most common configuration in light commercial
- Dehumidification RTUs with enhanced moisture removal for applications requiring tighter humidity control
- Restaurant-specific RTUs with makeup air integration, kitchen exhaust coordination, and increased outdoor air capacity for restaurant occupancy ventilation requirements
- Multi-zone RTUs with internal damper systems serving multiple zones from a single unit — less common but available from major manufacturers
RTU Service We Provide
RTU Installation and Replacement
Complete RTU installation projects including:
- Site survey — roof condition assessment, structural verification for new equipment weight, curb dimension verification, electrical service evaluation, gas service assessment
- Load calculation — Manual N commercial load calculation for proper capacity sizing
- Equipment selection across efficiency tiers and feature options
- Curb adapter fabrication when replacement equipment doesn’t match existing curb dimensions
- Crane coordination — scheduling crane services for equipment placement, coordinating roof access
- Existing equipment removal with proper refrigerant recovery
- New equipment installation with curb compatibility verification
- Refrigerant system work with proper procedures (nitrogen purge, vacuum to 500 microns, charge by weight)
- Electrical connections with proper sizing and protection
- Gas service connection when applicable
- Ductwork connection to existing distribution
- Controls integration with existing BAS or new controls installation
- Commissioning with documented measurements
- Roofing coordination when curb work affects roof membrane
RTU Repair Service
Component-level repair on all major RTU systems:
- Cooling system repair — compressor service, refrigerant work, condenser fan motor replacement, capacitor and contactor service, expansion device problems
- Heating system repair — gas valve service, igniter and flame sensor work, heat exchanger inspection and replacement, burner cleaning, draft inducer service
- Blower system service — ECM motor replacement, PSC motor service, belt and pulley work on belt-drive equipment, blower wheel cleaning
- Electrical repair — control board replacement, motor starters, contactor service, voltage and amperage troubleshooting
- Controls and BAS — thermostat and sensor service, BAS integration troubleshooting, zone control work on multi-zone RTUs
- Cabinet and structural — panel and gasket replacement, base rail repair, drain pan service
RTU Maintenance Programs
Scheduled maintenance specifically tailored to rooftop unit service:
- Spring pre-cooling season RTU preparation
- Fall pre-heating season RTU preparation
- Quarterly maintenance for high-duty-cycle applications
- Documented service records suitable for property management and warranty support
- Priority emergency response for maintenance customers
See our commercial HVAC maintenance page for detailed information on maintenance program structures.
RTU Replacement Project Considerations
RTU replacement projects involve several considerations specific to rooftop work:
Curb Compatibility
The “curb” is the structural opening in the roof where the RTU sits. Curbs are sized for specific equipment dimensions, and replacement RTUs often have different footprints than the equipment being replaced. Three options when curb compatibility is an issue:
- Curb adapter fabrication — sheet metal adapter sized to bridge between existing curb and new equipment. The most common solution for RTU replacement when equipment changes. Adapter costs $1,500–$4,500 depending on dimensions and complexity
- New curb installation — replacing the existing curb with new curb sized for replacement equipment. Requires roofing coordination and roof membrane work. Higher cost but cleaner long-term result on extensive renovations
- Matched-curb equipment selection — selecting replacement equipment that matches existing curb dimensions, eliminating adapter or curb work requirements. Limits equipment choices but reduces project cost when feasible
Crane Coordination
RTU replacement requires crane services for both removal of existing equipment and placement of new equipment. Considerations include:
- Crane scheduling typically 1–2 weeks lead time during peak season, less during off-peak
- Site access for crane positioning — building location, parking lot configuration, overhead obstructions
- Crane size requirements based on equipment weight and reach distance
- Crane day scheduling — coordinating equipment delivery, technician availability, and crane availability for single-day execution
- Weather contingency — crane operations affected by wind conditions, requiring rescheduling capability
Crane services typically cost $1,200–$3,500 per crane day depending on crane size and duration.
Roofing Coordination
RTU replacement work sometimes affects the roof membrane around the equipment curb. Considerations:
- Existing roof condition — roof age, membrane type (TPO, EPDM, modified bitumen), and condition affect whether membrane work is needed during RTU replacement
- Curb modification — installing new curb adapter or replacing curb itself requires membrane flashing and sealing
- Warranty implications — roof membrane warranties may require licensed roofing contractor work for warranty preservation
- Coordination with roofing contractor when membrane work is needed
We coordinate with roofing contractors familiar with our RTU work when membrane work is required. Some customers prefer to coordinate roofing themselves; others prefer integrated project management with single-contractor accountability.
Electrical Service Verification
Newer high-efficiency RTUs sometimes draw different electrical loads than older equipment. Replacement projects include:
- Verification of existing electrical service capacity for new equipment
- Breaker sizing per new equipment specifications
- Disconnect verification or replacement
- Whip and conduit replacement if needed
- Coordination with licensed electricians for service upgrades when required
Gas Service Considerations
Replacement of gas-fired RTUs may involve:
- Gas line capacity verification for new equipment input rating
- Gas pressure verification at the equipment
- Gas line upsizing if existing line is undersized for new equipment
- Gas valve and regulator installation per equipment specifications
- Combustion analysis with altitude correction for Salt Lake’s 4,300-foot elevation
Travis Hollings handles gas line work under his Utah journeyman plumber endorsement.
Common RTU Repairs
Compressor Failures
Most expensive common RTU failure. Diagnosis includes verifying compressor failure mode (electrical, mechanical, refrigerant flooding, contamination), determining whether repair or replacement is appropriate, and checking warranty status for potential coverage. Commercial compressor replacement typically $2,500–$6,500 depending on capacity and equipment.
Refrigerant System Repairs
Leak detection and repair, refrigerant recharging after leak repair, evaporator and condenser coil work, expansion device problems. Commercial refrigerant work often involves larger refrigerant quantities (10–40 pounds typical vs. 4–8 pounds residential) with proportional cost implications.
Capacitor and Contactor Replacements
The most common RTU repair calls. Capacitors fail through age and heat stress; contactors fail through arcing and mechanical wear. Both typically resolve same-day with parts stocked on service trucks.
- Capacitor replacement: $300–$650 commercial sizes
- Contactor replacement: $350–$650
Motor Failures
Condenser fan motors and blower motors fail through bearing wear, winding failures, or electronic component failures on ECM motors.
- Condenser fan motor: $700–$1,400
- Blower motor: $800–$1,800 (commercial sizes)
- ECM motor module-only replacement (when motor itself is good): $500–$900
Gas Heating Section Failures
On gas-fired RTUs, gas heating section components include gas valves, igniters, flame sensors, pressure switches, draft inducers, and heat exchangers.
- Gas valve replacement: $600–$1,400
- Igniter replacement: $400–$700
- Flame sensor: $200–$400 (often just needs cleaning)
- Pressure switch: $300–$500
- Draft inducer: $700–$1,400
- Heat exchanger replacement: $2,500–$5,500
Control Board Failures
RTU control boards manage equipment operation, communication with BAS systems, and safety controls. Failures produce a range of symptoms from intermittent operation to complete shutdown.
- Control board replacement: $500–$1,200
Drain Pan and Drainage Issues
RTU drain pans collect condensate during cooling operation. Drain pan failures (corrosion, cracks, biological growth blockages) cause water leaks that can damage the roof, electrical components, or interior spaces below.
- Drain pan replacement: $400–$900
- Drain line clearance: $150–$300
- Secondary drain pan or float switch: $200–$500
RTU Pricing Summary
Installation and Replacement
- 3-ton single-zone RTU replacement: $8,500–$16,000 installed
- 5-ton single-zone RTU replacement: $11,000–$20,000 installed
- 7.5-ton RTU replacement: $15,000–$26,000 installed
- 10-ton RTU replacement: $18,000–$32,000 installed
- 15-ton RTU replacement: $25,000–$45,000 installed
- 20-ton+ RTU replacement: $30,000–$70,000+ installed
Project Add-Ons
- Curb adapter fabrication: $1,500–$4,500
- New curb installation with roofing work: $3,500–$8,500
- Crane services: $1,200–$3,500 per crane day
- Electrical upgrades: $500–$3,000 depending on scope
- Gas service modifications: $500–$2,500
- Mechanical permits: $300–$1,500 depending on jurisdiction and capacity
Maintenance
- Quarterly maintenance per RTU: $300–$650 per quarter per unit
- Biannual maintenance per RTU: $400–$850 per visit per unit
- Annual maintenance per RTU: $250–$500 per unit per year
Frequently Asked Questions
- How much does RTU replacement cost?
- 3-ton RTU $8,500–$16,000; 5-ton $11,000–$20,000; 7.5-ton $15,000–$26,000; 10-ton $18,000–$32,000; 15-ton $25,000–$45,000; 20-ton+ $30,000–$70,000+. Add-ons include curb adapters ($1,500–$4,500), crane services ($1,200–$3,500/day), electrical upgrades, gas service modifications, and permits.
- How long does RTU replacement take?
- Standard single-RTU replacement typically 1–2 days on-site. Multi-RTU replacement projects scheduled across multiple visits. Crane work typically completes in one day. Larger projects with extensive curb work or roofing coordination can take longer.
- What’s a curb adapter?
- Sheet metal adapter that bridges between an existing roof curb and a replacement RTU when the new equipment doesn’t match the existing curb dimensions. The most common solution for RTU replacement when equipment changes brands or models. Cost $1,500–$4,500 depending on dimensions and complexity. Alternative is installing a new curb with roofing coordination, which costs more but produces cleaner long-term results.
- Will my roof need work during RTU replacement?
- Sometimes. Existing curb work and crane operations can affect roof membrane around the equipment. Older roofs or roofs with marginal condition may require membrane repair during RTU replacement. We assess during site survey and coordinate with roofing contractors when membrane work is needed.
- How long do commercial RTUs last?
- Typically 15–20 years for properly maintained equipment, less for neglected or harsh-environment equipment. Salt Lake’s temperature extremes (winter inversions, summer heat) and weather exposure can shorten service life. Coastal or industrial environments cause faster deterioration than typical commercial Salt Lake locations.
- Can I add zoning to my RTU?
- Most single-zone RTUs aren’t designed for retrofit zoning, though some larger units can accommodate it. Multi-zone RTUs with internal damper systems are available from major manufacturers as new equipment if zoning is needed. For most retrofit zoning applications in commercial buildings, dedicated zoned distribution downstream of the RTU is more practical than internal RTU zoning.
- Do you handle emergency RTU repairs?
- Yes, with same-day response on confirmed commercial emergencies during business hours and after-hours response for true emergencies. Maintenance contract customers receive priority response and waived diagnostic fees. Restaurant and food service emergencies prioritized due to refrigeration and food safety implications.
Schedule RTU Consultation
Whether you need RTU replacement, repair on existing rooftop equipment, or maintenance for ongoing reliability, call (385) 250-0687 for site evaluation. RTU site surveys include roof condition assessment, curb dimension verification, structural and electrical verification, and complete project quoting with permits and equipment costs detailed separately.
- Phone: (385) 250-0687
- Email: info@aegisheatingandair.xyz
- Address: 4454 Manhattan Ct, West Valley City, UT 84120