License, Insurance, and Bonding

Q: What insurance coverage does Aegis Heating and Air carry?

We carry general liability insurance covering third-party property damage and bodily injury, plus workers' compensation insurance covering all employees in accordance with Utah Workers' Compensation Act requirements. Certificate of insurance documentation is available on request before we begin any job.

Q: Do all your technicians hold EPA certification for refrigerant handling?

Yes. Federal law requires technicians servicing refrigerant-containing equipment to be EPA Section 608 certified. All Aegis field technicians hold EPA 608 Universal certification, covering all categories of HVAC and refrigeration work.

Q: What's the difference between licensed, insured, and bonded?

Licensed means the state has verified the contractor's qualifications. Insured means the contractor carries liability and workers' compensation coverage protecting you from financial exposure. Bonded means a surety company has issued a bond that customers can claim against if the contractor fails to perform contracted work.

Before any contractor sets foot on your property — particularly one cutting into gas lines, working on pressurized refrigerant systems, or installing combustion appliances inside your home — you should know they’re properly licensed, insured, and bonded. Below are Aegis Heating and Air’s current credentials, all of which are publicly verifiable through the Utah Division of Occupational and Professional Licensing (DOPL). We don’t ask you to take our word for it; we link directly to the state’s public lookup so you can confirm everything yourself in under a minute.

If anything on this page raises a question, call (385) 250-0687 and ask. We can provide certificate of insurance documentation and copies of relevant licenses on request before we begin any work on your property.

Utah Mechanical Contractor License

License Type S350 — Mechanical Contractor (Heating, Ventilation, Air Conditioning, and Refrigeration) License Number 11234567-5501 License Holder Aegis Heating and Air (Qualifier: Patrick Dugger) Issued By Utah Division of Occupational and Professional Licensing (DOPL), under the Utah Department of Commerce Status Active and in good standing Verify This License You can verify our license status at any time using the Utah DOPL License Verification tool. Search by business name (“Aegis Heating and Air”) or by license number (11234567-5501).

What an S350 License Covers

The Utah S350 Mechanical Contractor classification authorizes the licensee to install, service, repair, alter, and replace heating, ventilation, air conditioning, and refrigeration systems, including:

Forced-air heating systems (gas, electric, and dual-fuel)
Central air conditioning and heat pump systems
Ductless mini-split systems
Hydronic (boiler) heating systems
Commercial rooftop units and package equipment
Ductwork fabrication, modification, and installation
Gas piping for HVAC equipment (with proper additional endorsement)
Refrigerant systems and refrigerant handling (with EPA certification)
Indoor air quality equipment — filtration, humidification, dehumidification, UV-C, ERV/HRV systems

An S350 mechanical contractor license is required by Utah law for any commercial business performing HVAC work in the state. Hiring an unlicensed contractor to perform HVAC work can void your homeowner’s insurance coverage in the event of a fire, gas leak, water damage, or other incident traced to the work.

Gas Line Endorsement

Gas line work for HVAC equipment requires additional credentialing beyond a mechanical contractor license. Lead installer Travis Hollings holds a Utah Journeyman Plumber endorsement that authorizes gas line installation, modification, and repair for HVAC applications. Any gas line work we perform — running a new line to a furnace, modifying gas piping for a relocated water heater paired with HVAC work, or correcting code-deficient existing gas piping — is performed or directly supervised by a qualified holder.

EPA Section 608 Certification (Refrigerant Handling)

Federal law (40 CFR Part 82, Subpart F) requires technicians who service or dispose of refrigerant-containing equipment to be EPA Section 608 certified. All Aegis field technicians hold EPA 608 Universal certification, which authorizes work on:

Type I — small appliances (window units, dehumidifiers, small refrigerators)
Type II — high-pressure systems (residential and light commercial AC, heat pumps)
Type III — low-pressure systems (chillers, large commercial systems)

This certification is required by federal law for anyone handling refrigerants R-22, R-410A, R-454B, R-32, and other regulated refrigerants. Hiring uncertified technicians to perform refrigerant work is a federal violation that can carry significant fines for the contractor and create insurance liability for the homeowner.

NATE Certification (North American Technician Excellence)

NATE certification is the HVAC industry’s most widely recognized third-party credential. NATE-certified technicians have passed rigorous examinations testing both knowledge and practical skill in their specialty areas. NATE certification is not required by law — but it’s the credential most homeowners should look for when comparing contractors.

Aegis NATE certifications currently held by our field staff include:

Patrick Dugger — NATE Certified, Air Conditioning specialty
Patrick Dugger — NATE Certified, Gas Heating specialty
Mike Reyes — NATE Certified, Heat Pump specialty
Mike Reyes — NATE Certified, Gas Heating specialty
Jordan Whitmer — NATE Certified, Air Conditioning specialty

You can verify any NATE technician’s certification through the NATE Verification Lookup.

Manufacturer Certifications

Beyond licensing and third-party certifications, we maintain factory-trained status with several major HVAC manufacturers. Factory certification means our technicians have completed manufacturer-specific training on equipment installation, service procedures, and warranty handling — which keeps your manufacturer warranty intact and our diagnostic accuracy high on specific equipment lines.

Trane Comfort Specialist — Patrick Dugger and lead installer Travis Hollings. The Comfort Specialist designation is Trane’s highest dealer recognition and requires ongoing training, customer satisfaction benchmarks, and warranty performance standards.
Mitsubishi Electric Diamond Contractor — Patrick Dugger. Diamond Contractor status authorizes installation of Mitsubishi’s full lineup of ductless and Hyper-Heat systems and includes extended manufacturer warranty coverage on installations.
Lennox Factory Install Training — Travis Hollings, lead installer
Carrier Residential Factory Training — Dani Alvarez
Bryant Residential Factory Training — Dani Alvarez
Mitsubishi Electric Ductless Service Certified — Jordan Whitmer and Cole Bennett
Mitsubishi Ductless Install Certified — Cole Bennett
Goodman Residential Factory Training — Cole Bennett
Rheem Residential Factory Training — Cole Bennett
BPI Building Analyst — Mike Reyes. The Building Performance Institute credential covers whole-home performance analysis, including combustion safety testing, blower-door diagnostics, and duct leakage testing.
Honeywell Smart-Thermostat Installer — Jordan Whitmer

General Liability Insurance

Carrier The Hartford Policy Number Available on certificate of insurance Coverage Limits $1,000,000 per occurrence / $2,000,000 general aggregate Coverage Period Continuously maintained since company founding in 2017; current policy renewed annually Certificate of Insurance Available on request before any job. Call (385) 250-0687 or email info@aegisheatingandair.xyz and we’ll have it to you within one business day.

What General Liability Insurance Covers

Our general liability policy covers third-party property damage and bodily injury claims arising from our work. In practical terms, if one of our technicians accidentally damages your hardwood floor while carrying equipment through the house, our liability insurance handles the claim — not your homeowner’s policy and not out of your pocket. Liability insurance is the single most important reason to verify that any contractor you hire is actually insured. Unlicensed, uninsured contractors can leave homeowners exposed to significant out-of-pocket repair costs for damage that should have been covered.

Workers’ Compensation Insurance

Carrier WCF Insurance (Workers Compensation Fund of Utah) Policy Number Available on certificate of insurance Coverage All Aegis Heating and Air employees, in compliance with Utah Workers’ Compensation Act (Utah Code Title 34A) Verify Coverage You can verify workers’ compensation coverage status for any Utah employer through the Utah Labor Commission.

Why Workers’ Compensation Matters to Homeowners

If a contractor’s employee is injured on your property and the contractor doesn’t carry workers’ compensation insurance, the injured employee may pursue a personal injury claim against the homeowner under premises liability theories. Hiring an insured contractor with valid workers’ comp coverage eliminates that risk. Every Aegis employee on your property is covered by our workers’ compensation policy — your homeowner’s coverage and personal assets are not exposed in the event of an on-site injury.

Surety Bonding

Bond Type Voluntary Contractor Surety Bond Bond Amount $10,000 Surety Old Republic Surety Company

A surety bond provides an additional layer of consumer protection beyond licensing and insurance. If a contractor fails to complete contracted work, performs work that violates licensing rules, or fails to meet financial obligations related to a project, customers may file a claim against the bond. The bond does not replace insurance coverage — it complements it.

How to Verify Aegis’s Credentials

You don’t need to take our word for any of the above. Here’s exactly how to verify each credential independently — and how to verify any contractor you’re considering for HVAC work in Utah:

Verify the Utah mechanical contractor license:
Visit the Utah DOPL License Verification page. Search for “Aegis Heating and Air” by business name or enter license number 11234567-5501. The lookup will show license status, type, expiration, and any disciplinary history.
Verify NATE technician certifications:
Visit the NATE Verification Lookup. Search by technician name. NATE certifications expire after 2 years and require renewal.
Verify EPA Section 608 certification:
EPA 608 certifications do not have a central public lookup, but every Aegis technician can produce their certification card on request when on your property.
Verify insurance:
Call (385) 250-0687 and request a certificate of insurance (COI). We can have it emailed to you — or to your homeowner’s association, property management company, or commercial property manager — within one business day. The COI lists our carrier, policy number, and current coverage limits.
Verify workers’ compensation:
Visit the Utah Labor Commission website for general guidance, or request the COI per item 4 above, which also lists workers’ compensation coverage.
Check the Utah Better Business Bureau profile:
Visit the BBB of Utah and search for Aegis Heating and Air for additional consumer protection information and any complaint history.

Why This Matters

Hiring an unlicensed or uninsured HVAC contractor exposes you to risks most homeowners don’t realize they’re taking:

Voided homeowner’s insurance. If unlicensed work causes a fire, gas leak, or significant water damage, your homeowner’s policy may deny coverage because the work was performed by an unlicensed contractor in violation of Utah code.
Voided manufacturer’s warranty. Most major HVAC equipment warranties require professional installation by a licensed contractor. Installation by an unlicensed installer can void the manufacturer’s warranty on a system that may cost $10,000 or more.
Personal liability for worker injuries. If an uninsured contractor’s employee is hurt on your property, you may be on the hook personally.
Code violations and inspection failures. Work that doesn’t meet Utah Mechanical Code can prevent inspection sign-off, create complications when you sell the home, and require expensive retroactive correction.
No recourse if work goes wrong. If an unlicensed contractor disappears, performs substandard work, or refuses to make corrections, you have limited legal recourse. A licensed and bonded contractor is accountable to DOPL and the bonding company.

The few hundred dollars an unlicensed contractor might save you upfront is a tiny fraction of the exposure you take on by hiring them. Licensing, insurance, and bonding aren’t bureaucratic checkboxes — they’re the financial backstop that makes the work safe to authorize on your property.

Frequently Asked Questions

Is Aegis Heating and Air licensed in Utah? Yes. We hold an active Utah S350 Mechanical Contractor license (#11234567-5501) issued by the Utah Division of Occupational and Professional Licensing (DOPL). You can verify our license status independently at the Utah DOPL License Verification page by searching our business name or license number. How can I verify a contractor’s Utah license before hiring them? Use the Utah DOPL License Verification tool at secure.utah.gov/llv/search. Search by business name or license number. The lookup shows license status, type (S350 is the relevant classification for HVAC), expiration date, and any disciplinary actions. If a contractor cannot provide a valid license number that returns a clean record, that’s a serious red flag — under Utah law, performing HVAC work without an S350 license is illegal. What insurance coverage does Aegis Heating and Air carry? We carry general liability insurance through The Hartford with $1,000,000 per-occurrence and $2,000,000 aggregate limits, plus workers’ compensation insurance through WCF Insurance covering all employees in accordance with Utah Workers’ Compensation Act requirements. Certificate of insurance documentation is available on request before we begin any job — typically delivered within one business day. What happens if your technician damages something on my property? If our work causes property damage, the claim goes to our general liability insurance carrier — not to you and not to your homeowner’s policy. We document any incidents at the time they occur, notify you immediately, and coordinate the claim through our carrier. This is exactly why general liability coverage exists and exactly why hiring an insured contractor matters. Do all your technicians hold EPA certification for refrigerant handling? Yes. Federal law (40 CFR Part 82, Subpart F) requires technicians servicing refrigerant-containing equipment to be EPA Section 608 certified. All Aegis field technicians hold EPA 608 Universal certification, covering all categories of HVAC and refrigeration work. Certification cards are available on the technician’s truck for verification on request. What’s the difference between licensed, insured, and bonded?Licensed means the state has verified the contractor’s qualifications and authorized them to perform the work — for HVAC in Utah, the relevant license is S350 Mechanical Contractor. Insured means the contractor carries liability and workers’ compensation coverage protecting you from financial exposure if something goes wrong on the job. Bonded means a surety company has issued a bond that customers can claim against if the contractor fails to perform contracted work or violates licensing rules. A good contractor is all three. Can hiring an unlicensed contractor void my homeowner’s insurance? It can. Homeowner’s insurance policies typically require that significant home systems work — HVAC, electrical, plumbing — be performed by licensed contractors. If unlicensed work later causes a fire, gas leak, water damage, or other covered loss, your insurance carrier may deny the claim on the grounds that the underlying work violated applicable code and the policy’s terms. The few hundred dollars saved by hiring an unlicensed contractor can become a five- or six-figure uninsured loss.

Request Our Credentials in Writing

If you’d like a copy of our license, certificate of insurance, or any specific technician’s certifications before we begin work on your property, we’re happy to provide them. Most credential requests are turned around within one business day.

Phone: (385) 250-0687
Email: info@aegisheatingandair.xyz
Address: 4454 Manhattan Ct, West Valley City, UT 84120

Office Hours

Monday – Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Holidays: Closed (emergency line monitored)